Quality is part of our everyday operations: it is part of our culture, the way we work, and the standard we give to our customers. Our organizational quality commitment is to deliver products on-time and defect free, every time.

This dedication is reinforced by carefully orchestrated management systems, processes, policies, and procedures on the entire aspects of our business. It covers sales, procurements, production processes, inspections, packaging, and shipping.

We conduct comprehensive quality control inspections from our raw materials to the final products to ensure that we meet all the quality assurance requirements. In addition, as part of our continuous improvement initiatives, we develop on-site research and development.

To enhance our engineering capabilities, we have engaged foreign technology advisors with wide experience in pulp and paper technology to train our engineers in production, machinery, and facility expansions. This training allows our engineer to conduct machine design, construction, and maintenance in house. Since our facility operates 24-7, we also developed an in-house workshop that handles equipment and machine maintenance, modification, and repair.

Quality Policy

PT. Pabrik Kertas Indonesia (PAKERIN) is a manufacturing industry that produces paper and soda. PT. Pabrik Kertas Indonesia realize that quality is an important aspect within operational process. Hence PT. Pabrik Kertas Indonesia is committed to Costumer Satisfaction-Oriented Quality Policy by means of:

1. Company will fulfill quality requirement requested by customer in accordance to PT. Pabrik Kertas Indonesia (PAKERIN) standards also paper and soda standards in general.
2. Company commitment toward customer including product quality that matches specification required, on-time delivery, trusted services, good after sales, competitive price, abide the rules and other regulation while also committed to continuous improvement toward Quality Management System.
3. Company will pursue improvement to alleviate shortcoming while optimizing human resource and supply toward efficiency, effectiveness, and productivity.

Policy for PT. Pabrik Kertas Indonesia with FSC

Hereby the signing, PT. Pabrik Kertas Indonesia explicitly states that it has read and understood the “Policy for the Association of Organizations with FSC” as published under www.fsc.org. This policy stipulates FSC’s position with regards to unacceptable activities by organizations and individuals which already are or would like to be associated with FSC as well as the mechanism for disassociation.

In light of the above, the Organization explicitly agrees currently and in the future, as long as the relationship with FSC exists, not to be directly or indirectly involved in the following unacceptable activities:

a. Illegal logging or the trade in illegal wood or forest products;
b. Violation of traditional and human rights in forestry operations;
c. Destruction of high conservation values in forestry operations;
d. Significant conversion of forests to plantations or non-forest use;
e. Introduction of genetically modified organisms in forestry operations;
f. Violation of any of the ILO Core Conventions, as defined in the ILO Declaration on Fundamental Principles and Rights at Work, 1998.

Research and Development

Pakerin uses on-site research and development to improve product quality, enhance operating efficiency and reduce costs. Continuous programs monitor world-wide trends in equipment operating procedures, quality control, and environmental standards. Pakerin has a state of the art laboratory dedicated for research and quality control on a regular basis, from the selection and testing of raw material to the product release stage.

Pakerin has achieved years of uninterrupted operations because of its investment in design and engineering, laboratories and specialist units, which analyze every aspect of production and co-ordinate regular servicing of equipment and major annual maintenance. Agricultural research includes a permanent tree nursery at Mojokerto in East Java Province, which provides community, environmental and manufacturing benefits.